| Attribute name | Attribute value |
|---|---|
| Response Time | Next business day response |
| HP segment | Business, Enterprise |
| Place of service | Onsite |
| Warranty coverage | Post warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 1 year |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | P |
| Additional support option | Defective media retention |
| Features | |
| Next Business Day (NBD) | Yes |
| Service time (hours x days) | 9x5 |
| Supplier features | |
| Support type | Onsite repair |
| License | |
| License term in years | 1 year(s) |