HPE Aruba 4Y FC CTR 6H 9240 C Gateway SVC

HPE Foundation Care Service is comprised of comprehensive hardware and software services to increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to resolve hardware and software issues for HPE and select third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair, should it be necessary to resolve a problem. For HPE hardware products, this service may also include basic support and collaborative call management for certain third-party software products. Contact HPE for more information and to determine which software products are eligible to be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides technical support and remote access to software patches and updates. Also included are updates for certain HPE-supported third-party software products, when available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to product and support information, making it easy for any IT staff member to locate this essential business information available. For third-party products, access is subject to the availability of original manufacturer information. You can choose from a set of reactive support levels to meet your business and operational needs. HPE Foundation Care service level options: The following HPE Foundation Care options are product dependent. HPE will provide the Hardware Support Features for Supported Hardware Products and the Software Support Features for Supported Software Products. Support coverage terms and response times will apply to cover hardware products and software support coverage terms and response times will apply to cover software products. All coverage terms are subject to local availability. Product eligibility may vary. Contact a local HPE sales office for detailed information on service availability and product eligibility. Regardless of the coverage period, incidents involving covered hardware or software may be reported to HPE via phone or web portal, based on local availability, or via HPE's remote electronic support solutions such as a Automated computer event notification, 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three different service levels: • HPE Foundation Care Next Business Day Service • HPE Foundation Care 24x7 Service • HPE Foundation Care CTR Service Regardless of the coverage period, incidents involving covered hardware or software may be reported to HPE via phone or web portal, based on local availability, or via HPE's remote electronic support solutions such as a Automated computer event notification, 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three different service levels: • HPE Foundation Care Next Business Day Service • HPE Foundation Care 24x7 Service • HPE Foundation Care CTR Service Regardless of the coverage period, incidents involving covered hardware or software may be reported to HPE via phone or web portal, based on local availability, or via HPE's remote electronic support solutions such as a Automated computer event notification, 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three different service levels: • HPE Foundation Care Next Business Day Service • HPE Foundation Care 24x7 Service • HPE Foundation Care CTR Service or through HPE's remote electronic support solutions as an automated team notification event, 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three different service levels: • HPE Foundation Care Next Business Day Service • HPE Foundation Care 24x7 Service • HPE Foundation Care CTR Service or through HPE's remote electronic support solutions as an automated team notification event, 24 hours a day, 7 days a week. For products covered by Foundation Care, HPE offers three different service levels: • HPE Foundation Care Next Business Day Service • HPE Foundation Care 24x7 Service • HPE Foundation Care CTR Service